Privacy Policy
Effective Date: 03 April 2025
Welcome to The Karmiq. Your trust matters to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access our website, mobile app, and AI-powered wellness services.
1. Introduction
At The Karmiq, we blend astrology, psychology, and technology to bring you personalized guidance. Protecting your privacy is central to this journey. This policy outlines what data we collect, why we collect it, and how you can exercise your rights.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, billing details, and other identifiable data you provide.
Astro Profile Data: Date, time, and place of birth (used only to generate your astrological chart and insights).
Usage Data: Information about how you interact with our app and website (e.g., IP address, browser/device type, in-app activity).
AI-Processed Data: Any text, queries, or inputs shared with our AI assistant, which may be processed to provide responses and insights.
3. How We Use Your Information
We use collected information to:
Deliver and improve our wellness features, guidance, and AI-powered services.
Personalize recommendations, lessons, and astrological insights.
Communicate important updates, security alerts, and support messages.
Process payments and prevent fraudulent or unauthorized activity.
Comply with legal and regulatory obligations.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data only with:
Trusted Service Providers: Payment gateways, hosting services, and analytics providers that help us operate our platform.
Legal Authorities: If disclosure is required by law, regulation, or valid legal process.
Business Transfers: If The Karmiq undergoes a merger, acquisition, or restructuring, your data may be part of the transferred assets.
5. Data Security
We follow industry-standard security practices to protect your information. While no system is 100% secure, we encourage you to protect your account credentials and notify us immediately of any unauthorized use.
6. Cookies & Tracking Technologies
Our website and app use cookies and similar technologies to:
Enhance user experience.
Analyze app and website performance.
Deliver relevant content and offers.
You can adjust cookie settings through your browser or device preferences.
7. Your Rights & Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Object to or restrict certain data processing practices.
Withdraw consent where previously given.
Request a copy of your data in portable format.
To exercise these rights, contact us at support@thekarmiq.com.
8. Third-Party Links
The Karmiq app and website may contain links to third-party platforms. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, reach us at:
The Karmiq
📧 support@thekarmiq.com
📍 Gujrat, India